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Customer Service Feedback

21/06/2018
Thank you for your answer. I would like to let you know that I got the missing item today and I am very pleased with it and I absolutely love this company: amazing customer service, fast delivery, quality, prices.

Thank you so much again,
21/06/2018
I would like to point out that your customer service has been excellent.
Thanks again for your help
21/06/2018
Very impressed with your customer service and appreciate your understanding especially as this was my first time dealing with your company and the first time an order was damaged.
21/06/2018
Bought the trixie bathrobes both arrived on time excellent service
21/06/2018
As before your service is top notch ordered one day got the next perfect
21/06/2018
This firm provide always a first class service with top class products a top firm all round have used for all my animals needs for a long while highly recommended
21/06/2018
This is a good website
07/06/2018
Confirm well received @ 11:45am Thank you soooooooooo much for swift & secure delivery shall finally be able 2 keep the massive manic stray out who smashed thru the old one last week & keeps spraying everywhere !!! Have a good day Cheers m'dears xXx
07/06/2018
I am very satisfied with the service from Pet Planet and will use your site again
07/06/2018
Your service and delivery have always been very efficient and reliable
07/06/2018
I've just purchased two of the dog small animal enclosures and I am absolutely delighted. They were so easy to set up I have joined two together as I have a rabbit who has been used to roaming however due to a house move I could no longer provide a safe garden area without a caged area. The cage is really strong and the two together make a REALLY LARGE run I would certainly recommend you guys to friends and Family. I had searched the whole internet and local pet shops before I found you Great product Good value And great delivery service. Thank you so much
07/06/2018
I find that Petplanet are a very reliable company and the quality of the goods ordered are excellent value for the money they have a better selection that one of the major pet stores. Delivery is quick and arrangements can be made to leave items in a safe place so no waiting in for the delivery would recommend them to all my friends who have pets
24/05/2018
Fast efficient service
24/05/2018
Good prices Good prompt delivery Good packaging Thank you
24/05/2018
All products arrived in time for the arrival of our new puppy Excellent service
24/05/2018
Everything was very smooth
24/05/2018
Very pleased again with the service and delivery service I have used this company before and that was a good experience and I will be using them again 1st class all round
04/05/2018
I would like to thank you for your fast action in giving me a replacement door, great customer service and I will definitely continue to shop with pet planet.
04/05/2018
Gemma you are a star!
I shall continue to recomend this fabulous product!!!!
04/05/2018
Thatís great. Many thanks for your prompt reply and service.
Kind regards
04/05/2018
Thanks Kirsty,

That's much appreciated and excellent customer service.
04/05/2018
Customer called to thank Gill for helping him.

Heís very happy with the purchase and said she was very nice. Advised this is nicest person and a credit to the company
24/04/2018
Thank you very much for this kind act. I highly appreciate it and your understanding.
24/04/2018
The replacement arrived today. Thank you so much for the quick service, very much appreciated.
24/04/2018
Very helpful website
24/04/2018
This is the first time I used the site for purchases found it easy to use
24/04/2018
Excellent service thank you
24/04/2018
I have already sent an email expressing my delight at your efficient and professional service and am very pleased with the pet carrier
Thank you
05/04/2018
Really pleased with all of the items I ordered Excellent service will use again
05/04/2018
I have found the grooming table to be excellent quality and very happy with the service
05/04/2018
This is by far the lowest prices I have ever seen for dog supplies Delivery was very quick cant recommend Pet Planet highly enough Thanks
05/04/2018
Excellent service from PetPlanet
05/04/2018
Always a positive experience shopping with petplanet Delivered on time and great value for money
22/03/2018
Thanks Aimee I really appreciate your help resolving this
22/03/2018
Thank you for that and I must say that as a company your customer service is second to none, you are so easy to deal with and it is very refreshing.
22/03/2018
Thankyou I needed to know whether to go out but thank goodness I waited, think their computer down. Many thanks great service as always

22/03/2018
Excellent delivery service ordered whilst we had heavy snow
21/03/2018
Thank you very much for your help in this matter and for the refund. I have now updated my review.
14/03/2018
Again want to thank petplanet and yodel for excellent service.Order just arrived in terrible weather. Bonnie and I are very grateful! Hope you are all OK
14/03/2018
Thank you very help for all your help and very quick response to my query

Your customer service is excellent
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