The PetPlanet.co.uk PP Points scheme rewards you for shopping with us. When you've got enough points you can use them to purchase items from our huge product range.
How do I earn rewards points?
It's easy - every time you place an order you get points! You earn 12 points for every £1 spent per product. For example if a product costs £23.47 you will earn 23 x 12 point = 276 points.
How can I use my points?
Your points can be redeemed during checkout on all purchases, and 100 points = 10p.
Is there a limit to the number of points I can earn?
There's no limit to the number of points you can earn.
Do rewards points expire?
Reward points do not expire.
How can I view my rewards point balance?
To view your balance, simply log in to your account and we will show you your current balance at the top of page.
When are my points available to me?
Earned points from purchases become available as soon as we ship your items.
What if I return or cancel my purchase?
If a purchase is cancelled or returned, you will not receive points for that purchase.
Can I receive points for past PetPlanet.co.uk purchases?
No, past purchases are not eligible for earning points.
Terms & Conditions apply*
You will be automatically registered for the loyalty scheme when you register an account on PetPlanet.co.uk. To collect points for a transaction on the site you must be logged into your account.
You will be awarded 12 points for every £1 spent per product on any order where points are not being redeemed as discount.
You will not be awarded points on purchases that are fully paid for by redeeming a voucher. If you part-pay for a purchase by redeeming a voucher, you will only be rewarded points on the balance of the purchase above the value of the voucher.
Past purchases are not eligible for earning points, you will only receive points from purchases made since our launch date of 3rd March 2016.
Points will given for purchases made on both the PetPlanet.co.uk mobile and desktop website but can currently only be redeemed on the PetPlanet.co.uk desktop website.
The current redemption value is ten points equals one penny. We reserve the right to vary the rate at any time. Points may only be redeemed against future purchases. They can never be redeemed in cash.
The points allocated through the scheme are personal to the holder of the PetPlanet.co.uk account to which they have been awarded. They cannot be transferred to any other person or account. Nor can they be sold, or traded in any way.
We may modify the terms of the scheme in any way that we choose at any time. Changes to the terms will not affect points that you have already collected. These terms are valid from 3rd March 2016.